UPDATE September 1st, 2020 – Our curbside pickup is available while our retail store remains closed to walk in business. Curbside orders must be placed online www.SteinerTractor.com or by phone 800-234-3280 before you arrive.
When placing your order by phone you will be given a pick up time, if you order online please wait for one of our customer service specialist to contact you when your order is ready for pickup. Thank you for your understanding and patience.
UPDATE July 1st, 2020 – Our Retail Store remains closed to walk in business. For curbside pickup please call 800-234-3280 or order online at www.SteinerTractor.com before you arrive.
UPDATE June 4th, 2020 – Saturday phone hours will return to normal, 8:00 am – 12:00 pm, beginning June 6th, 2020. Our retail store remains closed to walk in business, please call or order online for curbside pickup.
UPDATE May 22nd, 2020 – Michigan Governor Whitmer has extended the Stay Home, Stay Safe order thru June 12th, 2020. Steiner Tractor Parts will continue operating according to the guidelines listed below.
UPDATE April 13th, 2020 – Delivery times have increased due to a large increase in orders, reduced staffing and slower carrier ship times. We appreciate your patience.
UPDATE March 9th, 2020 – Michigan Governor Whitmer has extended the Stay Home, Stay Safe order thru April 30th, 2020. Steiner Tractor Parts will continue operating according to the guidelines listed below. You are all in our thoughts, please be safe and stay healthy.
On March 23rd, 2020 Michigan’s Governor Gretchen Whitmer announced a ‘Stay Home, Stay Safe’ order would start at midnight for the state of Michigan. As a provider of agricultural parts we are considered an essential business and will try to keep business operational while keeping our employees safe.
Employees in Marketing, Purchasing, and other departments, have been working remotely since March 16th, 2020.
On March 23rd Steiner Tractor Parts provided the following options in an effort to reduce employee health risks and continue to service our customers.
All employees were given the choice of continuing to work on site, remotely if the position allowed, or take a temporary layoff.
The current status is:
· During the 3-week period onsite customer service center and warehouse will remain operational with a reduced staff.
· Weekday hours of operation will remain the same, we will be closed on Saturdays.
· Retail store will be closed to walk in business. If you would like to pick up an order please call call our office or place your order online, choose pick up for delivery method. When you arrive at out location call us at, 810-621-3000 and one of our employees will bring your order out to you. Pick up service is only available Monday thru Friday 8 am – 5 pm.
· Customer Appreciation Day scheduled for May 15th has been cancelled.
· Order processing and ship times may be delayed due to reduced staff.
· Hold time on calls may be increased due to reduced staff.
We are asking everyone to please place your order online when possible. You can also use our chat feature, available on our website, to speak with a Steiner Tractor Parts employee for any questions you may have. These steps will be appreciated very much by our staff who volunteered to stay onsite. 😊